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How to become a computer user support specialist
Computers & IT · SOC 15-1232
$61,860US median pay, 2025
-3.5%Projected growth, 2025–35
39,700Openings per year
CertificateUsual way in
How you get in
A certificate or short program is the usual way in.
Some college, no degree
Moderate-term on-the-job training
Work as a computer user support specialist
Programs that lead to this job
These are the federal program codes (CIP) that the Department of Education maps to this
occupation, and how many US colleges, community colleges or trade schools report awarding
credentials in each.
How long does it take to become a computer user support specialist?
Typically a year or so of college, then a few months to a year of training on the job. That is the usual route rather than a rule — people arrive by other paths all the time.
How much do computer user support specialists make?
The US median is $61,860 a year, meaning half earn more and half less. Pay varies widely by state, employer and experience.
Do you need a degree to become a computer user support specialist?
Not a full degree. A certificate or short program is the usual route.
Where can you train to become a computer user support specialist?
239 US colleges, community colleges and trade schools award credentials in a matching program. See which ones →
Pay and growth are national figures. What you earn depends on where you work,
your employer and your experience, and these are projections rather than promises. Education
requirements describe how most people enter the job, not a rule — plenty of people take another route.
Pay, growth, openings and entry requirements: US Bureau of Labor Statistics, Employment
Projections 2025–35. Program-to-occupation mapping: NCES CIP–SOC crosswalk (2020/2018).
School counts: IPEDS completions, 2022–23.