How long does the training take?

Typically no schooling after high school, then less than 5 years of related work first. That is the usual route rather than a rule — people arrive by other paths all the time.

Do you need a degree for this work?

No. Most people are hired and trained on the job; a program is optional.

Where can you train for this work?

801 US colleges, community colleges and trade schools award credentials in a matching program. See which ones →

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First-line supervisors of office and administrative support workers: pay, training and the programs that lead there

Office & admin · SOC 43-1011

$69,500US median pay, 2025

+0.1%Projected growth, 2025–35

127,400Openings per year

On the jobUsual way in

How you get in

Most people are hired and trained on the job, so school is optional. A program can still help you stand out.

High school diploma or equivalent (a program is optional for this job)
Less than 5 years of experience in a related job
Work in: first-line supervisors of office and administrative support workers

Programs that lead to this job

These are the federal program codes (CIP) that the Department of Education maps to this occupation, and how many US colleges, community colleges or trade schools report awarding credentials in each.

Program	Code	Schools
Administrative Assistant and Secretarial Science, General	CIP 52.0401	464
Office Management and Supervision	CIP 52.0204	212
Medical Office Management/Administration	CIP 51.0705	128
Executive Assistant/Executive Secretary	CIP 52.0402	79
E-Commerce/Electronic Commerce	CIP 52.0208	40
Medical Reception/Receptionist	CIP 51.0712	38
Medical/Health Management and Clinical Assistant/Specialist	CIP 51.0711	25
Customer Service Management	CIP 52.0207	25
Agricultural Business Technology/Technician	CIP 01.0106	6
Veterinary Office Management/Administration	CIP 01.8202	2
Veterinary Reception/Receptionist	CIP 01.8203	1
Veterinary Administrative/Executive Assistant and Veterinary Secretary	CIP 01.8204	1
Veterinary Administrative Services, General	CIP 01.8201	0

See the 801 schools that offer these programs →

Common questions

How long does the training take?: Typically no schooling after high school, then less than 5 years of related work first. That is the usual route rather than a rule — people arrive by other paths all the time.
How much do first-line supervisors of office and administrative support workers make?: The US median is $69,500 a year, meaning half earn more and half less. Pay varies widely by state, employer and experience.
Do you need a degree for this work?: No. Most people are hired and trained on the job; a program is optional.
Where can you train for this work?: 801 US colleges, community colleges and trade schools award credentials in a matching program. See which ones →

Pay and growth are national figures. What you earn depends on where you work, your employer and your experience, and these are projections rather than promises. Education requirements describe how most people enter the job, not a rule — plenty of people take another route.

Pay, growth, openings and entry requirements: US Bureau of Labor Statistics, Employment Projections 2025–35. Program-to-occupation mapping: NCES CIP–SOC crosswalk (2020/2018). School counts: IPEDS completions, 2022–23.

Related careers in Office & admin

Customer service representatives · Office clerks, general · Secretaries and administrative assistants, except legal, medical, and executive · Bookkeeping, accounting, and auditing clerks · Receptionists and information clerks · Medical secretaries and administrative assistants · Executive secretaries and executive administrative assistants · Production, planning, and expediting clerks